Legal

Privacy Policy

Effective Date: July 16, 2026

Introduction

Cog Technology (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information collected through our website and our communications, including SMS text messaging.

Information We Collect

We may collect information including:

Name
Company Name
Email Address
Telephone Number (including mobile number for SMS)
Information submitted through website forms
SMS opt-in consent and opt-in timestamp
SMS messaging preferences and history
Communication history
Website usage information such as browser type, IP address, pages visited, and referring websites

How We Use Your Information

We use your information to:

Respond to inquiries
Provide IT consulting and technical support
Schedule appointments
Deliver requested services
Send project updates
Send customer service communications
Send SMS messages when you have opted in (see SMS Communications below)
Improve our website and services
Meet legal and regulatory obligations

SMS Communications

Cog Technology operates an SMS program called Cog Technology On-Call Staff Alerts, described in full in our Terms & Conditions.

If you choose to opt in to Cog Technology SMS messages, either verbally when added to an on-call rotation at a Cog Technology partner site, or by texting START to +1 (346) 271-7394, you may receive:

On-call assignment and schedule alerts
Patient escalation alerts (for physicians on medical office on-call rotations)
Appointment reminders
Project updates
Service notifications
Technical support communications
Customer service follow-ups

Message frequency varies by role and shift. Message and data rates may apply.

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

Sharing Your Information

We do not sell your personal information.

We may share information only with trusted vendors (such as Twilio, our SMS delivery provider) that help us operate our business and only as necessary to provide our services. Such vendors are contractually required to protect your information and use it only for the purposes for which we share it.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information and text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for any purpose. No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

Cookies

Our website may use cookies and similar technologies to improve functionality and user experience. You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of electronic transmission is completely secure; however, we strive to use commercially reasonable safeguards.

Your Rights

You may request to:

Review your personal information
Correct inaccurate information
Request deletion of your information where legally permitted
Withdraw SMS consent at any time by replying STOP or contacting us

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to this website. The Effective Date at the top of this page indicates the most recent revision.

Contact Us

Cog Technology
Website: https://www.cogtechnology.net
Email: [email protected]
Phone: (281) 814-5438